Hope Veterinary Specialists provides a level of communication with referring veterinarians that is unmatched by other referral practices. From the very beginning, our goal has been to provide well-organized information in as timely a manner as is possible. We understand the fact that our patients are actually your patients and that timely communication is essential to maintaining that relationship. Since opening our doors, we have been designing and developing custom communication solutions because there were none available that met our expectations. As times have changed, we have continued to develop new tools using the newest technologies. Last year, we started to make information available through a web portal. This year, we are thrilled to announce the availability of a companion phone application which makes it even easier to view your patient records and to make referrals!
Nowadays, most referral practices have web portals and a few others even have phone apps. Given that, the availability of our portal and our app might seem common and unexciting. They are, however, fundamentally different from what any other practices offer in such a way as to make them much more useful to you. Our web portal and phone application were developed as extensions of our practice management system and present information in a clear and concise manner. You can easily find either specific record entries or a complete summary of the record for any given visit. You can view lab results, prescriptions, future appointments, etc… from your computer or phone. You can even view all of the x-rays, ultrasound images, CT images, and MRI images right on your phone screen. Once you have the application on your phone, you have complete access to your patient’s records at any time.
Being able to sit in an exam room and pull up information on demand while speaking with a client makes YOU look good. It makes it clear to the client that you are informed and that you remain involved in the patient’s care.
Our phone app is currently available for Android phones. A version that works on iPhones will be available in Apple’s store in about a month. We invite you to download and try the application. The username and password are the same as for our web portal. Please feel free to contact our hospital if you need your credentials or if you would like a demonstration of the portal or app!