All of the staff, from the front desk to the nurses to the doctors, not only took care of my Lex, but they also took care of me - and for that I am grateful!
Please be assured that we strive to make every pet as comfortable as possible. With a variety of cage sizes and locations throughout our treatment area, we are careful to take individual needs into account when choosing a temporary “home” for your loved one. All our cages are visible from all areas of the room, so your pet is never out of our sight. We have a large collection of sheets, comforters, fleece, and pet beds to warm up the cages, and we also use yoga mats and large cushions when we think those items would be helpful. If you would be more comfortable seeing where your pet will be staying while in our care, just let us know; we’ll be happy to show you.
Once daily, you will receive an update from the primary doctor on your pet’s case. The timing of that update will be determined by the shift that the doctor is working. However, you will receive a call any time there is a change in your pet’s condition that requires further communication.
You can visit your hospitalized pet at any time between noon and 10pm. Whether this visit will be in an exam room or cageside will be determined based on your pet’s condition at the time of each visit.
Extended visiting hours may be available for patients in the intensive care unit.