Everyone at Hope was so nice and compassionate. Strangers I met in the lobby consoled me. You knew everyone who stepped through Hope's doors loved animals.
Ilona and Bill
Amy Shields, CVT CVPM is currently the Director of public relations and marketing for Hope Veterinary Specialists. She graduated from Harcum College in 2000 with an associate of science in veterinary technology. After completing her small and large animal internships at the University of Pennsylvania School of Veterinary Medicine, she spent four years as an emergency/critical care nurse at the Matthew J. Ryan Veterinary Hospital before her promotion to the Director of Veterinary Technician Recruitment.
In November of 2004, Amy made the transition from university to specialty referral as the Director of Nursing for Animal Critical Care and Specialty Group, now Hope VS. In addition to her daily management responsibilities, Amy encouraged personal growth and leadership development in her employees—in addition to providing exceptional nursing care.
Amy passed the torch of Director of Nursing and is focusing her efforts on public relations and marketing for Hope VS. She has organized and hosted a successful continuing education program for Hope VS’s referring veterinarians since 2005. She earned the credentials of a certified veterinary practice manager (CVPM) in October of 2014 after completing a three part process based on veterinary practice management experience, achievements, and knowledge. The CVPM designation is recognized to represent the highest level of credential among veterinary practice leaders.
Amy also assists with the behind-the-scenes operations of the International Veterinary Emergency and Critical Care Symposium. She has volunteered her managerial and technical skills to the Native American Veterinary Services, which provides necessary veterinary services to impoverished reservation dogs and cats. In her spare time, Amy is working toward obtaining a second degree in interior design and would love to one day be able to combine her experience in veterinary medicine with her creative eye by designing functional and pleasing veterinary hospitals.
She is an active member of the Pennsylvania Veterinary Medical Association, Veterinary Emergency and Critical Care Society and the Veterinary Hospital Managers Association.